# Applying social exchange theory in IT service relationships: exploring roles of exchange characteristics in knowledge sharing

> Research article (Information Technology and Management, 2015) · cited 36× · AI/ML

**Wikidata**: [openalex:W1966451736](https://www.wikidata.org/wiki/openalex:W1966451736)  
**Source**: https://4ort.xyz/entity/applying-social-exchange-theory-in-it-service-relationships-exploring-roles-of-exchange-characteristics-in-knowledge-sha