# Application of Fuzzy Servqual Method to Measure User Satisfaction of Mooc Service Quality

> Research article (E3S Web of Conferences, 2020) · cited 11× · AI/ML

**Wikidata**: [openalex:W3098344226](https://www.wikidata.org/wiki/openalex:W3098344226)  
**Source**: https://4ort.xyz/entity/application-of-fuzzy-servqual-method-to-measure-user-satisfaction-of-mooc-service-quality