# Ang Mo Kio - Hougang Service Centre > Hougang Service Centre of the Ang Mo Kio Town Council **Wikidata**: [Q113129364](https://www.wikidata.org/wiki/Q113129364) **Source**: https://4ort.xyz/entity/ang-mo-kio-hougang-service-centre ## Summary The **Ang Mo Kio - Hougang Service Centre** is a town council service centre located in Singapore that serves as a physical office where residents can access municipal services managed by the Ang Mo Kio Town Council. It operates as a dedicated service point in the Hougang area, providing assistance to local residents during specified operating hours on weekdays and Saturdays. ## Key Facts - **Entity Name:** Ang Mo Kio - Hougang Service Centre - **Classification:** Office (a room where people perform office work) - **Parent Organization:** Ang Mo Kio Town Council - **Location:** Blk 662 Hougang Ave 4, #01-415, Singapore 530662 - **Country:** Singapore - **Phone Number:** +65 6385 1631 - **Fax Number:** +65 6387 4052 - **Operating Hours (Monday to Friday):** 8:00 AM to 5:00 PM - **Operating Hours (Saturday):** 8:00 AM to 1:00 PM - **Instance Type:** Office (subclass of room, workplace, and facility) - **Typical Users:** Office workers, town council staff, local residents - **Reference Date:** 2022-07-17 - **Source:** https://www.amktc.org.sg/ot_town-council-offices.aspx ## FAQs ### Q: What is the Ang Mo Kio - Hougang Service Centre? A: The Ang Mo Kio - Hougang Service Centre is a town council office operated by the Ang Mo Kio Town Council, providing in-person municipal services to residents in the Hougang area of Singapore. It functions as a physical service point where citizens can access council services, make inquiries, and conduct official business related to town council matters. ### Q: Where is the Ang Mo Kio - Hougang Service Centre located? A: The service centre is located at Block 662 Hougang Avenue 4, #01-415, Singapore 530662. This is situated within the Hougang residential estate in northeastern Singapore. ### Q: What are the operating hours of the Ang Mo Kio - Hougang Service Centre? A: The service centre operates from 8:00 AM to 5:00 PM on weekdays (Monday through Friday) and from 8:00 AM to 1:00 PM on Saturdays. It is closed on Sundays and public holidays. ### Q: How can I contact the Ang Mo Kio - Hougang Service Centre? A: You can contact the service centre by phone at +65 6385 1631 or by fax at +65 6387 4052. These contact details were verified as of July 2022. ### Q: What type of facility is the Ang Mo Kio - Hougang Service Centre? A: The Ang Mo Kio - Hougang Service Centre is classified as an office—a room where people perform office work. It is categorized as a type of room, workplace, and facility, consistent with the classification of town council offices in Singapore's administrative structure. ### Q: Is the Ang Mo Kio - Hougang Service Centre related to other town council offices? A: Yes, as part of the Ang Mo Kio Town Council network, this service centre is related to other town council offices and municipal service points. The broader Ang Mo Kio Town Council manages multiple service centres across its jurisdiction to serve resident needs. ## Why It Matters The Ang Mo Kio - Hougang Service Centre matters because it represents the physical interface between Singapore's town council system and the residents it serves. As part of the Ang Mo Kio Town Council, this service centre plays a critical role in maintaining the quality of life in the Hougang residential estate by providing accessible municipal services. Town councils in Singapore are responsible for the maintenance and management of public housing estates, including common property, cleanliness, security, and various resident services. The existence of dedicated service centres like the Ang Mo Kio - Hougang Service Centre ensures that residents have a direct, accessible location to: - Make inquiries about town council matters - Report maintenance issues or infrastructure problems - Access various administrative services related to their housing estate - Obtain information about community programs and initiatives The service centre's classification as an office—specifically a room dedicated to office work—highlights its function as a professional administrative space where town council staff perform their duties serving the public. The structured operating hours (including Saturday availability) demonstrate the council's commitment to providing accessible service windows for working residents who may not be able to visit during standard weekday hours. Furthermore, the service centre contributes to the broader administrative ecosystem of Singapore's public housing system, which is internationally recognized for its efficiency and comprehensive coverage. By maintaining physical service points in residential areas, the Ang Mo Kio Town Council ensures that municipal governance remains connected to the communities it serves. ## Notable For - **Physical Accessibility:** Provides in-person municipal services in the Hougang residential area, offering a tangible point of contact between residents and their town council. - **Extended Saturday Hours:** Operates on Saturday mornings (8:00 AM to 1:00 PM), accommodating residents who cannot visit during standard weekday working hours. - **Direct Contact Options:** Offers both telephone (+65 6385 1631) and fax (+65 6387 4052) communication channels for resident inquiries. - **Part of Ang Mo Kio Town Council Network:** Serves as one of the service delivery points for one of Singapore's established town councils managing public housing estates. - **Structured Operating Schedule:** Maintains consistent, published operating hours that allow residents to plan their visits reliably. ## Body ### Overview and Classification The **Ang Mo Kio - Hougang Service Centre** is classified as an **office**—a room where people perform office work—within the administrative framework of the Ang Mo Kio Town Council in Singapore. This classification aligns with the broader definition of an office as a facility used by workers (in this case, town council staff) to conduct administrative and service-related tasks. The entity is categorized as a type of room, workplace, and facility, reflecting its dual nature as both a physical space and a service delivery point. As an office, the Ang Mo Kio - Hougang Service Centre serves as a workplace for town council employees who handle resident inquiries, process requests, and manage the administrative functions of the Ang Mo Kio Town Council within the Hougang area. The office is staffed by office workers who perform the duties associated with municipal service delivery. ### Location and Physical Address The service centre is located at **Block 662 Hougang Avenue 4, #01-415, Singapore 530662**. This address places the office within the Hougang residential estate, one of the major public housing areas in the northeastern region of Singapore. The specific unit number (#01-415) indicates a shop-house or office unit on the ground floor of a residential block, a common configuration for town council service centres in Singapore that prioritizes accessibility and visibility for residents. The location in Hougang Avenue 4 positions the service centre within a densely populated residential neighbourhood, ensuring that local residents can easily access town council services without travelling to distant administrative centres. This decentralization of municipal services reflects Singapore's approach to making government services accessible at the community level. ### Operating Hours and Accessibility The Ang Mo Kio - Hougang Service Centre maintains the following operating hours: - **Monday to Friday:** 8:00 AM to 5:00 PM - **Saturday:** 8:00 AM to 1:00 PM - **Sunday and Public Holidays:** Closed The operating schedule demonstrates a consideration for resident convenience. The weekday hours (8:00 AM to 5:00 PM) align with standard administrative working hours, while the Saturday morning availability (8:00 AM to 1:00 PM) provides an alternative for residents who are unable to visit during the weekday due to work commitments. The closure on Sundays and public holidays is consistent with standard administrative practices in Singapore. ### Contact Information The service centre provides multiple contact channels for resident inquiries and communications: - **Phone Number:** +65 6385 1631 - **Fax Number:** +65 6387 4052 These contact details allow residents to make inquiries, report issues, and conduct certain administrative matters without physically visiting the service centre. The inclusion of both telephone and fax capabilities reflects the range of communication methods available at the time of documentation (2022), accommodating different preferences and needs among the resident population. ### Relationship to Ang Mo Kio Town Council The Ang Mo Kio - Hougang Service Centre operates as a service point under the **Ang Mo Kio Town Council**, which is responsible for the maintenance and management of public housing estates within the Ang Mo Kio constituency. Town councils in Singapore are statutory bodies that oversee the administration, maintenance, and improvement of public housing estates, including: - Management of common property (corridors, lifts, playgrounds, parking areas) - Cleaning and conservancy services - Maintenance of landscaping and environmental hygiene - Collection of service and conservancy charges - Engagement with residents on community matters The Hougang Service Centre represents the Ang Mo Kio Town Council's physical presence in the Hougang area, providing a localized point of contact for residents to access these services. This decentralized service delivery model ensures that residents can interact with their town council without needing to travel to a central administrative location. ### Classification as an Office The classification of the Ang Mo Kio - Hougang Service Centre as an **office** places it within a well-established conceptual framework. An office is defined as a room where people perform office work, and it is typically used by office workers. In the context of this service centre, town council staff perform administrative and customer service duties that constitute office work. The office classification also situates the service centre within broader knowledge organization systems. As an office, it is related to other concepts such as: - **Room:** The service centre is a physical space, a room within a building - **Workplace:** It serves as a place of work for town council employees - **Facility:** It functions as a service facility provided to residents This multi-layered classification helps knowledge systems understand the nature and purpose of the entity across different contexts—from architectural (it is a room) to functional (it is a workplace) to administrative (it is a service facility). ### Historical and Administrative Context The documentation of this service centre dates to **2022-07-17**, based on information retrieved from the official Ang Mo Kio Town Council website (https://www.amktc.org.sg/ot_town-council-offices.aspx). This reference indicates that the service centre was operational and providing services to residents as of mid-2022. The Ang Mo Kio Town Council itself has a longer history of serving residents in the Ang Mo Kio and Hougang areas, with the service centre network being a key component of its service delivery infrastructure. Town councils in Singapore were established as part of the country's public housing governance framework, and they play a vital role in maintaining the high standards of living in public housing estates. ### Significance for Residents For residents of the Hougang estate, the Ang Mo Kio - Hougang Service Centre serves as an essential point of contact with their local government. The service centre enables residents to: - Report maintenance issues in their estates (such as lift breakdowns, lighting problems, or cleanliness concerns) - Make inquiries about service charges and payment matters - Obtain information about community programs, events, and initiatives - Access other town council services requiring in-person interaction The physical presence of the service centre within the residential area ensures that municipal governance remains accessible and responsive to resident needs. This accessibility is particularly important for elderly residents, families with young children, and others who may prefer or require face-to-face interactions for certain administrative matters. ### Related Entities and Broader Network As part of the Ang Mo Kio Town Council network, the Hougang Service Centre is related to other town council offices and service points within the Ang Mo Kio constituency. While specific information about other service centres is not provided in the source material, the existence of multiple service points is implied by the structure of town council operations in Singapore, where services are decentralized to serve different residential zones within a constituency. The service centre is also conceptually related to other offices and service facilities across Singapore's administrative structure, including other town council service centres, community clubs, and government service bureaus that provide localized access to public services. ### Multilingual and Cultural Context While the primary documentation is in English, the broader context of Singapore's multilingual society means that town council service centres typically serve residents from diverse linguistic backgrounds. The service centre's staff would be expected to communicate in multiple official languages (English, Mandarin, Malay, Tamil) to serve the multi-ethnic population of the Hougang estate. This multilingual capability is consistent with Singapore's approach to public service delivery, where government offices are generally equipped to serve residents in their preferred language. ## References 1. [Source](https://www.amktc.org.sg/ot_town-council-offices.aspx)