# Analyzing customer satisfaction: users perspective towards online shopping

> Research article (Nankai Business Review International, 2017) · cited 113× · AI/ML

**Wikidata**: [openalex:W2626726303](https://www.wikidata.org/wiki/openalex:W2626726303)  
**Source**: https://4ort.xyz/entity/analyzing-customer-satisfaction-users-perspective-towards-online-shopping