# Analysing online reviews to investigate customer behaviour in the sharing economy

> Research article (Information Technology and People, 2019) · cited 54× · AI/ML

**Wikidata**: [openalex:W2947436733](https://www.wikidata.org/wiki/openalex:W2947436733)  
**Source**: https://4ort.xyz/entity/analysing-online-reviews-to-investigate-customer-behaviour-in-the-sharing-economy