# An uncertain target-oriented QFD approach to service design based on service standardization with an application to bank window service

> Research article (IISE Transactions, 2018) · cited 27× · AI/ML

**Wikidata**: [openalex:W2905861226](https://www.wikidata.org/wiki/openalex:W2905861226)  
**Source**: https://4ort.xyz/entity/an-uncertain-target-oriented-qfd-approach-to-service-design-based-on-service-standardization-with-an-application-to-bank