# An integrated method based on hesitant fuzzy theory and RFM model to insurance customers’ segmentation and lifetime value determination

> Research article (Journal of Intelligent & Fuzzy Systems, 2018) · cited 12× · AI/ML

**Wikidata**: [openalex:W2807434008](https://www.wikidata.org/wiki/openalex:W2807434008)  
**Source**: https://4ort.xyz/entity/an-integrated-method-based-on-hesitant-fuzzy-theory-and-rfm-model-to-insurance-customers-segmentation-and-lifetime-value