# An expert system for extracting knowledge from customers’ reviews: The case of Amazon.com, Inc.

> Research article (Expert Systems with Applications, 2017) · cited 27× · AI/ML

**Wikidata**: [openalex:W2610719657](https://www.wikidata.org/wiki/openalex:W2610719657)  
**Source**: https://4ort.xyz/entity/an-expert-system-for-extracting-knowledge-from-customers-reviews-the-case-of-amazon-com-inc