# An empirical study of benchmarking evaluation using MCDM in service industries

> Research article (Managerial Auditing Journal, 2017) · cited 11× · AI/ML

**Wikidata**: [openalex:W2585414697](https://www.wikidata.org/wiki/openalex:W2585414697)  
**Source**: https://4ort.xyz/entity/an-empirical-study-of-benchmarking-evaluation-using-mcdm-in-service-industries
