# An assessment of knowledge gap in service quality for air freight carriers

> Research article (Transport Policy, 2016) · cited 15× · AI/ML

**Wikidata**: [openalex:W2474384471](https://www.wikidata.org/wiki/openalex:W2474384471)  
**Source**: https://4ort.xyz/entity/an-assessment-of-knowledge-gap-in-service-quality-for-air-freight-carriers