# An appointment scheduling policy for healthcare systems with parallel servers and pre-determined quality of service

> Research article (Omega, 2019) · cited 15× · AI/ML

**Wikidata**: [openalex:W2965051241](https://www.wikidata.org/wiki/openalex:W2965051241)  
**Source**: https://4ort.xyz/entity/an-appointment-scheduling-policy-for-healthcare-systems-with-parallel-servers-and-pre-determined-quality-of-service