# An analysis into early customer experiences of self-service checkouts: Lessons for improved usability

> Research article (Engineering Management in Production and Services, 2019) · cited 18× · AI/ML

**Wikidata**: [openalex:W2941029383](https://www.wikidata.org/wiki/openalex:W2941029383)  
**Source**: https://4ort.xyz/entity/an-analysis-into-early-customer-experiences-of-self-service-checkouts-lessons-for-improved-usability