# Alternative pathways to utilizing customer knowledge: A fuzzy-set qualitative comparative analysis

> Research article (Journal of Business Research, 2016) · cited 20× · AI/ML

**Wikidata**: [openalex:W2402635837](https://www.wikidata.org/wiki/openalex:W2402635837)  
**Source**: https://4ort.xyz/entity/alternative-pathways-to-utilizing-customer-knowledge-a-fuzzy-set-qualitative-comparative-analysis