# AI for Online Customer Service: Intent Recognition and Slot Filling Based on Deep Learning Technology

> Research article (Mobile Networks and Applications, 2021) · cited 14× · AI/ML

**Wikidata**: [openalex:W3185798761](https://www.wikidata.org/wiki/openalex:W3185798761)  
**Source**: https://4ort.xyz/entity/ai-for-online-customer-service-intent-recognition-and-slot-filling-based-on-deep-learning-technology