# AI Customer Service System with Pre-trained Language and Response Ranking Models for University Admissions

> Research article (2021 IEEE 22nd International Conference on Information Reuse and Integration for Data Science (IRI), 2021) · cited 11× · AI/ML

**Wikidata**: [openalex:W3215476720](https://www.wikidata.org/wiki/openalex:W3215476720)  
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