# AI as an organizational agent to nurture: effectively introducing chatbots in public entities

> Research article (Public Management Review, 2022) · cited 65× · AI/ML

**Wikidata**: [openalex:W4224316372](https://www.wikidata.org/wiki/openalex:W4224316372)  
**Source**: https://4ort.xyz/entity/ai-as-an-organizational-agent-to-nurture-effectively-introducing-chatbots-in-public-entities