# AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry

> Research article (Electronic Markets, 2020) · cited 129× · AI/ML

**Wikidata**: [openalex:W3101864173](https://www.wikidata.org/wiki/openalex:W3101864173)  
**Source**: https://4ort.xyz/entity/ai-and-robotics-in-the-european-restaurant-sector-assessing-potentials-for-process-innovation-in-a-high-contact-service-