# After the revolution – new chances for service research in a digital world

> Research article (Journal of service management, 2020) · cited 20× · AI/ML

**Wikidata**: [openalex:W3040829012](https://www.wikidata.org/wiki/openalex:W3040829012)  
**Source**: https://4ort.xyz/entity/after-the-revolution-new-chances-for-service-research-in-a-digital-world