# Adoption of AI-integrated CRM system by Indian industry: from security and privacy perspective

> Research article (Information and Computer Security, 2020) · cited 106× · AI/ML

**Wikidata**: [openalex:W3043182100](https://www.wikidata.org/wiki/openalex:W3043182100)  
**Source**: https://4ort.xyz/entity/adoption-of-ai-integrated-crm-system-by-indian-industry-from-security-and-privacy-perspective