# Addressing Algorithmic Bias in AI-Driven Customer Management

> Research article (Journal of Global Information Management, 2021) · cited 66× · AI/ML

**Wikidata**: [openalex:W3114233796](https://www.wikidata.org/wiki/openalex:W3114233796)  
**Source**: https://4ort.xyz/entity/addressing-algorithmic-bias-in-ai-driven-customer-management