# A Text Classification Methodology to Assist a Large Technical Support System

> Research article (IEEE Access, 2022) · cited 12× · AI/ML

**Wikidata**: [openalex:W4312690931](https://www.wikidata.org/wiki/openalex:W4312690931)  
**Source**: https://4ort.xyz/entity/a-text-classification-methodology-to-assist-a-large-technical-support-system