# A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective

> Research article (Information Systems Frontiers, 2022) · cited 26× · AI/ML

**Wikidata**: [openalex:W4205560077](https://www.wikidata.org/wiki/openalex:W4205560077)  
**Source**: https://4ort.xyz/entity/a-techno-business-platform-to-improve-customer-experience-following-the-brand-crisis-recovery-a-b2b-perspective