# A taxonomy of administrative language in public service encounters

> Research article (International Public Management Journal, 2022) · cited 15× · AI/ML

**Wikidata**: [openalex:W4281670592](https://www.wikidata.org/wiki/openalex:W4281670592)  
**Source**: https://4ort.xyz/entity/a-taxonomy-of-administrative-language-in-public-service-encounters