# A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing

> Research article (Journal of Retailing and Consumer Services, 2024) · cited 17× · AI/ML

**Wikidata**: [openalex:W4392671696](https://www.wikidata.org/wiki/openalex:W4392671696)  
**Source**: https://4ort.xyz/entity/a-system-dynamics-model-for-optimum-time-profitability-and-customer-satisfaction-in-omni-channel-retailing