# A study on the platform of knowledge integration for customer feedback in B2C service industry

> Research article (International Journal of Information and Communication Technology, 2015) · cited 11× · AI/ML

**Wikidata**: [openalex:W2294177047](https://www.wikidata.org/wiki/openalex:W2294177047)  
**Source**: https://4ort.xyz/entity/a-study-on-the-platform-of-knowledge-integration-for-customer-feedback-in-b2c-service-industry