# A service failure framework of hotels in Taiwan

> Research article (Journal Of Vacation Marketing, 2016) · cited 45× · AI/ML

**Wikidata**: [openalex:W2568228623](https://www.wikidata.org/wiki/openalex:W2568228623)  
**Source**: https://4ort.xyz/entity/a-service-failure-framework-of-hotels-in-taiwan