# A performance measurement system to quantify the contribution of social media: new requirements for metrics and methods

> Research article (Measuring Business Excellence, 2016) · cited 59× · AI/ML

**Wikidata**: [openalex:W2427359816](https://www.wikidata.org/wiki/openalex:W2427359816)  
**Source**: https://4ort.xyz/entity/a-performance-measurement-system-to-quantify-the-contribution-of-social-media-new-requirements-for-metrics-and-methods