# A participative end-user method for multi-perspective business process elicitation and improvement

> Research article (Software & Systems Modeling, 2015) · cited 32× · AI/ML

**Wikidata**: [openalex:W1069280640](https://www.wikidata.org/wiki/openalex:W1069280640)  
**Source**: https://4ort.xyz/entity/a-participative-end-user-method-for-multi-perspective-business-process-elicitation-and-improvement