# A novel online reviews-based decision-making framework to manage rating and textual reviews

> Research article (Expert Systems with Applications, 2024) · cited 15× · AI/ML

**Wikidata**: [openalex:W4402509584](https://www.wikidata.org/wiki/openalex:W4402509584)  
**Source**: https://4ort.xyz/entity/a-novel-online-reviews-based-decision-making-framework-to-manage-rating-and-textual-reviews