# A Novel Hybrid Correlation Measure for Probabilistic Linguistic Term Sets and Crisp Numbers and Its Application in Customer Relationship Management

> Research article (International Journal of Information Technology & Decision Making, 2018) · cited 18× · AI/ML

**Wikidata**: [openalex:W2901135392](https://www.wikidata.org/wiki/openalex:W2901135392)  
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