# A novel entropy and divergence measures with multi-criteria service quality assessment using interval-valued intuitionistic fuzzy TODIM method

> Research article (Soft Computing, 2020) · cited 52× · AI/ML

**Wikidata**: [openalex:W2998039156](https://www.wikidata.org/wiki/openalex:W2998039156)  
**Source**: https://4ort.xyz/entity/a-novel-entropy-and-divergence-measures-with-multi-criteria-service-quality-assessment-using-interval-valued-intuitionis