# A novel approach to voice of customer extraction using GPT-3.5 Turbo: linking advanced NLP and Lean Six Sigma 4.0

> Research article (The International Journal of Advanced Manufacturing Technology, 2024) · cited 24× · AI/ML

**Wikidata**: [openalex:W4391929391](https://www.wikidata.org/wiki/openalex:W4391929391)  
**Source**: https://4ort.xyz/entity/a-novel-approach-to-voice-of-customer-extraction-using-gpt-3-5-turbo-linking-advanced-nlp-and-lean-six-sigma-4-0