# A new web personalization decision-support artifact for utility-sensitive customer review analysis

> Research article (Decision Support Systems, 2016) · cited 12× · AI/ML

**Wikidata**: [openalex:W2549964199](https://www.wikidata.org/wiki/openalex:W2549964199)  
**Source**: https://4ort.xyz/entity/a-new-web-personalization-decision-support-artifact-for-utility-sensitive-customer-review-analysis