# A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL Model

> Research article (Symmetry, 2018) · cited 80× · AI/ML

**Wikidata**: [openalex:W2903975680](https://www.wikidata.org/wiki/openalex:W2903975680)  
**Source**: https://4ort.xyz/entity/a-new-methodology-for-improving-service-quality-measurement-delphi-fucom-servqual-model