# A Natural Language Processing and deep learning based model for automated vehicle diagnostics using free-text customer service reports

> Research article (Machine Learning with Applications, 2022) · cited 24× · AI/ML

**Wikidata**: [openalex:W3214978544](https://www.wikidata.org/wiki/openalex:W3214978544)  
**Source**: https://4ort.xyz/entity/a-natural-language-processing-and-deep-learning-based-model-for-automated-vehicle-diagnostics-using-free-text-customer-s