# A Machine Learning Based Classification Method for Customer Experience Survey Analysis

> Research article (Technologies, 2020) · cited 19× · AI/ML

**Wikidata**: [openalex:W3112281186](https://www.wikidata.org/wiki/openalex:W3112281186)  
**Source**: https://4ort.xyz/entity/a-machine-learning-based-classification-method-for-customer-experience-survey-analysis