# A machine learning approach to analyze customer satisfaction from airline tweets

> Research article (Journal Of Big Data, 2019) · cited 128× · AI/ML

**Wikidata**: [openalex:W2956699707](https://www.wikidata.org/wiki/openalex:W2956699707)  
**Source**: https://4ort.xyz/entity/a-machine-learning-approach-to-analyze-customer-satisfaction-from-airline-tweets