# A fuzzy service quality based approach for performance evaluation of educational units

> Research article (Socio-Economic Planning Sciences, 2020) · cited 53× · AI/ML

**Wikidata**: [openalex:W3008679852](https://www.wikidata.org/wiki/openalex:W3008679852)  
**Source**: https://4ort.xyz/entity/a-fuzzy-service-quality-based-approach-for-performance-evaluation-of-educational-units