# A dynamic, relational approach to B2B customer experience: A customer-centric perspective from a longitudinal investigation

> Research article (Journal of Business Research, 2024) · cited 14× · AI/ML

**Wikidata**: [openalex:W4392936745](https://www.wikidata.org/wiki/openalex:W4392936745)  
**Source**: https://4ort.xyz/entity/a-dynamic-relational-approach-to-b2b-customer-experience-a-customer-centric-perspective-from-a-longitudinal-investigatio