# A data-driven approach with explainable artificial intelligence for customer churn prediction in the telecommunications industry

> Research article (Results in Engineering, 2025) · cited 31× · AI/ML

**Wikidata**: [openalex:W4408519085](https://www.wikidata.org/wiki/openalex:W4408519085)  
**Source**: https://4ort.xyz/entity/a-data-driven-approach-with-explainable-artificial-intelligence-for-customer-churn-prediction-in-the-telecommunications-