# A Client-Centric Evaluation System to Evaluate Guest’s Satisfaction on Airbnb Using Machine Learning and NLP

> Research article (Applied Computational Intelligence and Soft Computing, 2021) · cited 18× · AI/ML

**Wikidata**: [openalex:W3130959173](https://www.wikidata.org/wiki/openalex:W3130959173)  
**Source**: https://4ort.xyz/entity/a-client-centric-evaluation-system-to-evaluate-guests-satisfaction-on-airbnb-using-machine-learning-and-nlp