# A blockchain-based evaluation approach to analyse customer satisfaction using AI techniques

> Research article (Heliyon, 2023) · cited 16× · AI/ML

**Wikidata**: [openalex:W4378528140](https://www.wikidata.org/wiki/openalex:W4378528140)  
**Source**: https://4ort.xyz/entity/a-blockchain-based-evaluation-approach-to-analyse-customer-satisfaction-using-ai-techniques