# A Bayesian Network-based customer satisfaction model: a tool for management decisions in railway transport

> Research article (Decision Analytics, 2016) · cited 43× · AI/ML

**Wikidata**: [openalex:W2519715150](https://www.wikidata.org/wiki/openalex:W2519715150)  
**Source**: https://4ort.xyz/entity/a-bayesian-network-based-customer-satisfaction-model-a-tool-for-management-decisions-in-railway-transport